Hybrid Account Manager / Marketing Manager

Hybrid Account Manager / Marketing Manager

About Square Digital
Square Digital is a marketing agency that helps ecommerce brands grow through high-performing websites, paid media, lifecycle marketing, and custom digital solutions. We work across Shopify, WordPress, paid media platforms, email marketing, design, and development to help brands improve performance and scale.

About The Role
We are looking for a hybrid Account Manager / Marketing Manager who can own client communication, manage marketing deliverables, oversee creative and technical execution, and help drive performance across paid media channels.

This role is ideal for someone who is organized, client-facing, commercially aware, and comfortable managing both marketing strategy and production timelines. You should be able to work with designers, developers, media buyers, and clients to keep projects moving, make sure deliverables are completed on time, and ensure the work meets client goals.

Why This Role Matters
This person will help bridge the gap between client expectations, marketing performance, and execution. You will keep accounts organized, ensure campaigns and projects stay on track, and help the team deliver strong work across paid media, ecommerce, email, creative, and web initiatives.

What You’ll Do

• Manage client relationships, communication, timelines, and expectations across assigned accounts.

• Oversee marketing deliverables from kickoff through completion, ensuring work is delivered on time and aligned with client goals.

• Help manage paid media strategy and execution across Google Ads, Meta Ads, and TikTok Ads.

• Review campaign performance, identify opportunities for improvement, and help communicate results to clients.

• Coordinate designers and developers to ensure creative, landing pages, website updates, and technical requests are completed accurately.

• Translate client needs into clear internal tasks, briefs, deadlines, and priorities.

• Monitor project progress across marketing, design, development, ecommerce, and email deliverables.

• Support ecommerce and website-related work across Shopify and WordPress.

• Collaborate on email and lifecycle marketing initiatives using Klaviyo.

• Review creative and design work in Figma and provide clear feedback based on client goals and campaign needs.

• Keep internal teams accountable for timelines, deliverables, and quality standards.

• Prepare client updates, meeting agendas, performance summaries, and next-step recommendations.

• Proactively flag risks, blockers, scope issues, or timeline concerns before they affect delivery.

What We’re Looking For

• Experience in account management, marketing management, growth marketing, or a similar client-facing agency role.

• Hands-on experience with paid media management, especially Google Ads and Meta Ads.

• Working knowledge of TikTok Ads and how paid social campaigns are planned, launched, and optimized.

• Strong project management skills with the ability to manage multiple accounts, timelines, and deliverables at once.

• Experience overseeing or coordinating designers and developers.

• Comfortable working with ecommerce brands and understanding how marketing, creative, websites, and conversion performance connect.

• Familiarity with Shopify and WordPress.

• Experience with Klaviyo or similar email marketing platforms.

• Ability to review designs, creative assets, and website updates in Figma.

• Strong written and verbal communication skills.

• Ability to turn client requests into clear briefs, tasks, and action plans.

• Strong attention to detail and follow-through.

• Comfortable working in a fast-paced agency environment.

Preferred Qualifications

• Previous experience at a marketing agency, ecommerce agency, or growth agency.

• Experience managing both client strategy and internal production workflows.

• Experience with reporting, performance analysis, or marketing dashboards.

• Familiarity with conversion rate optimization, landing pages, creative testing, and ecommerce growth strategy.

• Experience managing retainers, recurring client work, or multi-channel marketing accounts.

Team / Collaboration Context
This role will work closely with internal marketing, design, development, and leadership teams. You will act as a key connector between clients and the internal team, helping make sure the right work gets done, in the right order, and at the right level of quality.

Location / Work Model
Location and work model to be confirmed. Square Digital’s hiring focus includes North, Central, and South America.